CO-MANAGED IT SERVICES
Does Your IT Department Need Assistance?
Our Co-Managed IT Offerings Can Help
At Risetech Partners, we offer co-managed IT services tailored for businesses in Milwaukee and Southeast Wisconsin. Our hybrid approach combines your internal IT team’s strengths with our expertise, ensuring robust and scalable IT solutions. Enhance your internal IT team’s capabilities with our expert support.
What is Co-Managed IT?
Co-managed IT services are a collaborative approach where an external IT provider supports an organization’s internal IT team, offering expertise, resources, and scalability.
DOES YOUR ORGANIZATION NEED ADDITIONAL IT RESOURCES?
- Too much work for one person to handle
- All IT knowledge resides in the mind of one individual
- Nagging issues that limit productivity seem to never get solved
- Strategic projects take longer than expected or never get completed
WHY CO-MANAGED IT?
- Reduces stress level of internal IT resource
- Eliminates HR burden of recruitment, training, management, retainment, vacation/sickness coverage
- Allows for reallocation of realized savings for strategic projects and to implement required services
- Increases visibility and accountability for IT performance
- Provides structure for long term success through process, standardization, and stability
HOW DOES CO-MANAGED IT WORK?
- Collaborative Onboarding: Our onboarding team partners with your internal IT staff to create detailed IT documentation.
- Proactive Infrastructure Management: Our Centralized Services team monitors and manages your network and server infrastructure 24/7.
- Automated Updates & Patching: We deploy automated security patches and select software updates to keep your systems secure and up to date.
- Tool Access & Empowerment: We provide your internal IT team with access to essential tools for efficient IT management.
- User Support Delegation: Your internal IT team continues to support end users and industry-specific business applications.
- Escalation Support: Complex issues can be escalated to our expert Support Desk for faster resolution.
- Reliable Backup Coverage: We handle support requests when your internal IT staff is out sick or on vacation.
- Enhanced Cybersecurity: Our CyberCare Cybersecurity Framework strengthens your organization’s overall security posture.
- IT Infrastructure Projects: Our Professional Services team delivers strategic improvements to your technology infrastructure.
- Noise Reduction & Stability: Our Technology Alignment Framework reduces recurring issues, giving your internal IT team more focus and clarity.
- Strategic IT Planning: Our vCIO Framework helps executives develop and follow a clear, forward-thinking IT roadmap.
Contact Us to Learn More!
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