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What is Co-Managed IT?

Co-Managed IT is a hybrid support model that leverages a mature & proven technology management framework with the organizational knowledge of an internal IT resource.

Guidance Managed IT Services

DOES YOUR ORGANIZATION NEED ADDITIONAL IT RESOURCES?

  • Too much work for one person to handle
  • All IT knowledge resides in the mind of one individual
  • Nagging issues that limit productivity seem to never get solved
  • Strategic projects take longer than expected or never get completed
Technology trends Managed IT Services

WHY CO-MANAGED IT?

  • Reduces stress level of internal IT resource
  • Eliminates HR burden of recruitment, training, management, retainment, vacation/sickness coverage
  • Allows for reallocation of realized savings for strategic projects and to implement required services
  • Increases visibility and accountability for IT performance
  • Provides structure for long term success through process, standardization, and stability
managed cybersecurity

HOW DOES CO-MANAGED IT WORK?

  • Risetech Partners Onboarding Team builds out documentation with assistance of internal IT resource
  • Risetech Partners Centralized Services manages and monitors the network and server infrastructure
  • Risetech Partners Centralized Services deploys automated patching and select software updates
  • Risetech Partners provides internal IT resource credentials to critical tool sets
  • Internal IT resource supports the organization’s end users and industry specific business applications
  • Internal IT resource may escalate complex issues to Risetech Partners Support Desk
  • Risetech Partners resolves support requests while internal IT resource is on vacation or out sick
  • Risetech Partners CyberCare Cybersecurity Framework improves client’s security posture
  • Risetech Partners Professional Services implements technology infrastructure improvements
  • Risetech Partners Technology Alignment Framework drives down noise for internal IT resource
  • Risetech Partners vCIO Framework delivers technology roadmap for C-Level executives

Contact Us to Learn More!

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